FAQ's
Frequently Asked Questions
General Questions
Do you supply your own cleaning supplies and tools?
Yes. We come armed with the best of cleaning tools and supplies.
Do the cleaners come insured and background - checked?
Absolutely. Each team member is bonded, insured, and trained in the profession.
Which areas do you serve?
We serve the communities of Brampton, Mississauga, Caledon, Milton and London in Ontario
Booking & Scheduling
How do I book a service?
You can reserve via our website, call us or submit a message on the contact form
Do you provide same - day or next - day service?
The house cleaners are available, depending on the pause — and especially for when you have a specific need, like to clean an apartment that someone has moved out of (such as during an outbreak or around the winter holidays).
If I hire you, can we sche dule the cleaning for a specific time?
Yes. We are willing to work around your schedule
Should I be at home while it’s being cleaned?
Not required. Many clients provide access instructions. Your privacy and security is always respected.
Services & Cleaning Details
What’s included in a regular cleaning vs. a deep cleaning?
Regular cleaning covers routine maintenance. Deep cleaning involves more detailed tasks such as baseboards and inside appliances (optional), removing built-up grime and high-touch disinfection.
Do you clean appliances inside?
Do you offer eco - friendly cleaning?
Do you provide post - construction or renovation cleaning?
Yes — we are a pro at heavy-duty cleanup of dust and debris removal.